Tix

What is TiX?

• Tix is a state-of-the-art, cloud-based ticketing system
• It features fully integrated access controls, event management controls, multi-channel distribution capabilities, and a robust reporting suite. Tix provides a customer-facing ticket sales page, as well as inventory controls, invoicing and financial accountability.

What You Will Need

• Upper management will need to set up an account with a username and password of your choosing
• Download Tix Scan App to your phone

Save this link to gain access to our box office accounts (save it to your work desktop) https://manage.tix.com/identity/login?next=/identity

Laptop- Will be available for duration of theatre productions for ticket reservations

What You Need to Do

Under the following tabs star each item so they will appear under the Favorites tab. These widgets are the most frequently used.

• Daily Sales by Event Report
• Daily Sales by Event Report w Event Selection
• Daily Sales Report
• Discount Management
• E-Ticket Management
• Event Management
• Hold Type Management
• Order Summary Report
• Pre-Sale Code Management
• Sales
• Sales By Production Report
• Ticket Type Management
• Tix TV- Video Tutorials
• Venue Management
• Will Call Pick- Up
• Will Call Report

What You Need to Learn

• Under the following tabs star each item so they will appear under the Favorites These widgets are the most frequently used.
• Use the Tix TV Training Videos widget to familiarize with the widgets in your favorite’s tab.

The training pages/videos to focus on are the following:

• https://manage.tix.com/tixtv
• Production Management 
• Event Management
• Box Office Ticket Sales
• Ticket Type Management
• E Ticket Management
• Discount Management
• Presale Code Management
• Modifying & Canceling Orders
• Will Call Report