This course has offered great insight into an aspect of technical writing I had never considered. Before taking this course, I never really thought about the writers behind case studies, interview and survey questions, or other written materials used in matters across a litany of fields. When I started this program, I came with the […]

This week I’m putting the finishing touches to the design of my case study. I have used the data collected through interviewing and surveying to create four personas of potential users for the task management application.  Persona 1:  Melanie is a 28-year-old PhD candidate who works as a Graduate Teaching Assistant during her studies in […]

This week I conducted an interview with a willing volunteer using the same interview questions but different subject than my previous case study interview. I used Otter.ai to record the interview and that transcription is reproduced below:  Interviewee: Mid-50s Legal Professional  Interviewer: Jennifer Molton  Date: 4/6/24  Transcript 2:  1. Can you describe your current method […]

This week I worked on gathering data from potential users. I decided I needed to create a survey to analyze the tools potential users are currently using to see which features work and which ones need improvement. This survey creation turned out to be a bit of work as I needed a survey application that […]

With the case study draft ChatGPT created and feedback from Dr. Pullman, I have been thinking of ways to elevate the design of my to-do list application. In the latest iteration of the to-do list application, I have decided that I need to expand on the use of the application. Instead of simply being a […]

As I begin to look into my case study for the final project, I have settled on writing about a To-do list application similar to the one built in class, but more developed. Being a complete novice on the subject, I decided to take to the internet and do some research on similar case studies […]

     Amplifying Voices in UX is a very useful textbook that delves into the intersection of user experience design and technical communication, providing invaluable insights into how to create user-centered designs that effectively communicate complex information. The editors of this collection were inspired by the onset of the 2020 COVID-19 pandemic to assess how […]

This week I conducted an interview with my boyfriend using questions I will ask for potential users for the application in my case study. In the future I think I should find someone with a less personal relationship to collect better and more unbiased data. Although I think practicing with someone you are close to […]