Reading Summary 6: Better Online Living Through Content Moderation

The main purpose of this article was to teach about content moderation. Content moderation can be achieved through content control features. “Content control features — block and ignore functions, content/trigger warnings, blocklists and privacy options — are valuable to people who need to moderate their time online.” Control features are used as a way for people to either avoid people or certain types of posts that they may dislike. The article argues that using these controls can make the online experience more enjoyable. Control features are looked at in both a positive and negative light. They can be positive because a person has the choice to block thing that makes them upset or uncomfortable that they shouldn’t be forced to endure seeing. They can be negative because the person using these features can be judged as weak or too sensitive. This article focuses on three areas to help build a better understanding of content moderation and why it can be positive: 1) Computer-Chair Psychology, 2) Threatening Legal Recourse, and 3) Moving Towards a More Personal Agency over Online Experiences.

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