When is too much….too much? In this day and age, technology has basically overruled our lives. Sometimes it feels like a full time job when responding back to everyday messages on multiple devices. When was the last time you had a quiet dinner with your family without cell phones ringing or the television blaring in the background? How many devices do you have to check Facebook or Twitter on? If I had to guess, then it would be about three to four devices. So, how does this relate to communication overload?
Imagine reading a email sent from your boss with information stating what he wants in a new memo for you to write about for the next big project coming up. Along with that, he wants you to research the company’s Facebook and Twitter accounts for information to be updated as well. On top of that, you get an email CC’d with your name on it from your coworkers about the upcoming project that the boss wants and what information they should be researching. Feel overwhelmed yet? Also lets consider, that this is ongoing all day with emails going back to back plus phone calls and texts. Take a big breath!!! Theres a solution.
Responsibility. I bet you going huh?? How does that relate to the problem? Lets define it deeper….
Get the picture now? It is your ability to choose your response when it comes down to emails, texts, and/or calls. It is your responsibility to how much you retain, but it also depends on the content creator. Going back to the above example….”Does the email contain information important to you?” Lets say you got a email that is five paragraphs long from a coworker. Are you really going to read all that? Probably not when you have other projects going on. You pick and choose what is important throughout the email and write back on what you retained.
In the article “Stop the Insanity: How to Crush Communication Overload”, Glei writes four steps that can crush communication. Its a matter of information retained from a single source. I find it fascinating on how communication and technology affects us. globally. Almost everyone communicates on two or more devices. I am guilty of that. I use my iPhone and iPad to communicate through texts that are sent to either one. I also get my news from Facebook than a regular newspaper. It has really grown on this generation, and we have really forgotten on how to communicate with one another face to face. Think of communication as a full time job….but without pay, your basically doing it for free.
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Glei, Jocelyn K. “Stop the Insanity: How to Crush Communication Overload.” 29 Oct 2014. Web <http://99u.com/articles/7002/stop-the-insanity-how-to-crush-communication-overload>