Where is the big picture?

I have been working as a SIF for about 2 months, I am excited about the projects that I am working on. Here is a status update regards what is happening to our main project and how things are shaping up. Project 1 Online Deliberation Mapping Tool Development This is our primary project. We had a design sprint meeting for the project, the participants were Heidi, Will, Justin, Nathan and the usual suspects Ram, Siva, Rushitha and Sruthi. The design sprint involves the following stages : – Understanding the problem Creating user stories Diverging of ideas Understanding the problem involves mapping the problem and the issues thereof. Here we discussed asynchronous spaces wherein there is lack of feel of shared experience, flow of conversations, development of ideas and their inter-dependencies. Most often in online spaces, the big picture is difficult to find and making the user not see the wood for the trees. This understanding of the problem at hand helped us define our goals for a space for asynchronous generative conversations. Participation is motivated by shared purpose, so the tool has to support formation and deliberation for a shared goal or purpose like solving or defining a problem, making a decision and to develop shared understanding. All these goals were defined from a pedagogical perspective. Possible solutions regarding the tool were discussed. User stories from the perspectives of instructor, early contributors, mediators and late contributors were discussed. With these broad use case scenarios, we proceeded to the next step. Diverging … Continue reading

Let Me Visualize Your Words, and I’ll Tell You Who You Are

Consider the following everyday life situation: you’ve bought a defective item, and now you are discussing return policies with a customer service agent over the phone…then maybe you are not discussing return policies at all but you want to place an order over the phone. In any event, I dare you to ask yourself if you’ve ever wondered what the agent on the line might actually look like? I am sure that we’ve all done that at one point or the other, and I am also speculating that 9 out of 10 times our intuition would fail us and the agent on the other line doesn’t look anything like the image we crafted of him or her in our minds. Now, why might this be worth noting? The inference that we can draw is that there are certain cues embedded in the human voice which, when all we have is sound, motivate us to craft an idea of the speaker in our heads. Moreover, not only do we imagine physical attributes, we also equip the voice with certain characteristics that the speaker presumably has. Succinctly put, when we only have the sound of a voice available, we are often tempted to fill in the blanks of the speaker’s personality. And this leads us to the well-grounded assumption that the human voice is shaped by the relative relationship of various parameters such as pitch, tone, timbre, rhythm, inflection, and emphasis among others, which—during the act of listening—leave us with impressions about … Continue reading