S. Keates, P.J. Clarks,Countering design exclusion bridging the gap between usability and accessibility Universal Access in the Information Society, 2003, Volume 2, Number 3, Page 215

In this article the essay the author discussed how the importance of having an accessible and useful design.Which helps the design to be more popular, and necessary to everyone. The author first gives an example of how a certain group of people have problems with designs and services that are not accommodated for them.The author’s argues how designing something for the largest population is the best and how breaking the traditional, standard look of a person will ensure the largest satisfaction.The essay provides a map of all the successes of using the author’s idea as well. The authors talks about the pros and cons of making sure everyone is satisfied with the interior and external designs throughout the architectural world.