When entering Chick-Fil-A the floors pattern a mixture of gray and brown colored tiles.  It’s a hard floor that has evenly placed drains that take up any water on the floor. Glancing upward looking past the white walls full of advertisements of cows and pictures of their food, the ceiling is all gray with bright lights scattered across it. The east and west walls both have large windows the size of paintings with no blinds that let sunlight come through. Outside the window, you can see tables with red umbrellas sticking out from the middle and red and black chairs around them. The restaurant has tables and chairs spread all along the dining area which is south inside the restaurant. The tables have a square shape and each one has a clear vase with pink flowers in it and a mini menu on the table. Two chairs are pushed in across from each other at each table and along the wall are booth like chairs that are attached to the wall and ground. Even farther south is a room called the playroom where kids can play. It has a wooden shoe holder and a large yellow slide that connects to various areas in the play room. In the opposite direction of the playroom the restaurant has marble railings that lead to the counter where you order your food. The counter has cashiers and cash registers. The bathroom is located directly right from this area. Behind the counter, you can see the big light up menu that shows all the restaurants products above all the employees.

Many customers come to Chick Fil A ranging from all different shapes and sizes. Many different customers came in and out at a fast speed. The employees work incredibly quick and welcome every customer by saying “hello welcome to chick-fil-a” individually showing great hospitality. The customers lean and sit and the railings as they wait in line. Kids run under the railing and hang on it like monkeys. The child with the chocolate skin wearing a fitted cap that covers his head completely cries. He has on a yellow collar shirt and navy shorts with black shoes. He begs his mom to let him go in the play room but she adamantly says no. His mom wears a pink tank top and leggings with slides on her feet. She has a dark complexion and her hair is wrapped up in a cloth. She tells him that they have to go straight home after this. His moans echo throughout the store until they leave. A customer named Deondria talks about her experience with the space. She has thick black hair and clear caramel skin. She says that she comes here because she loves the service and the food quality is better than McDonalds. When she walks in she loves the smell of the chicken and when he eats it she loves how the nuggets feels in her mouth.

The kids that go to the playroom take their shoes off and enter through the main tube. They run around and scream in the tubes as they slide down and climb. After reaching the counter, the employees use the registers to ring up the customer’s food. The customers wait on the right side to receive their meals. If it’s dine in it comes on a tray and if it’s carry out it comes in a bag. After receiving their food dine in customers sit in the chairs and eat their meals and carry out customers exit through one of the two exit doors. Customers eat at the table, some alone and some with friends chatting as they dine. Employees approach customers as they eat asking if they need anything and if they’re okay. As customers leave, they clean up their tables and place their trays above the trash can.