Questions:

1. When was the last time you went shopping for clothes for yourself? + Do you usually enjoy shopping? + Tell me things you typically look for when shopping?
2. Have you ever considered thrift stores as shopping? Why or why not? + What do you enjoy most/least about retail shopping? 
3. What turns you off about thrift stores? + What would gravitate you to thrift more? 
4. How would you solve the turn-offs of going to the thrift store? + Do you think it would be ideal for most people?  

Interviewee 2

• • October 14th, 2021/9 pm-ish/interview taken place at my apartment
  • Summarized bullet points of the interviewee responses, including:
    1. My interviewee felt understood and comfortable enough to share their opinion.
    2. They value essential clothing pieces, upcycling, and enjoying what he buys.
    3. The user is trying to find clothes that make him feel most comfortable as well as, shopping that makes him feel comfortable.
    4. His solution was shopping online, washing the thrift store clothes, and organizing the thrift store more.
    5. Thrift stores can’t afford to pay more people to organize the store and online thrifting is already a thing (like Facebook Market).
    6. The interviewee was big on the thrift store’s sanitary problem and that was interesting.
    7. The interviewee gave good insight on whether he would like someone else to shop for him and he said he wouldn’t. It was a good insight to see how he likes to find clothes that fit him.

Questions:

1. When was the last time you went shopping for clothes for yourself? + Do you usually enjoy shopping? + Tell me things you typically look for when shopping?
2. Have you ever considered thrift stores as shopping? Why or why not? + What do you enjoy most/least about retail shopping? 
3. What turns you off about thrift stores? + What would gravitate you to thrift more? 
4. How would you solve the turn-offs of going to the thrift store? + Do you think it would be ideal for most people?  

Interviewee 3

• • October 15th, 2021/6pm-ish/interview taken place at my apartment
  • Summarized bullet points of the interviewee responses, including:
    1. My interviewee felt understood and comfortable enough to share their opinion.
    2. They value essential clothing pieces, upcycling, and enjoying what he buys.
    3. The user is trying to find clothes that are unique to her and no one else has! 
    4. Her solution was making sure to go on days that new clothes are laid out.
    5. Thrift stores can’t afford to pay more people to organize the store and online thrifting is already a thing (like Facebook Market).
    6. The interviewee is a big thrifter so her insight was good when it came to problems within the thrift store.
    7. The interviewee said she would go to thrift stores to look for clothes for other people as a job. It was a good insight that there are people willing to do that! She also feels the blues when she goes to the thrift store and doesn’t find anything she likes. 

Questions:

1. When was the last time you went shopping for clothes for yourself? + Do you usually enjoy shopping? + Tell me things you typically look for when shopping?
2. Have you ever considered thrift stores as shopping? Why or why not? + What do you enjoy most/least about retail shopping? 
3. What turns you off about thrift stores? + What would gravitate you to thrift more? 
4. How would you solve the turn-offs of going to the thrift store? + Do you think it would be ideal for most people?  

Interviewee 4

• • October 15th, 2021/9 pm-ish/interview taken place at my apartment
  • Summarized bullet points of the interviewee responses, including:
    1. My interviewee felt understood and comfortable enough to share their opinion.
    2. They value essential clothing pieces, upcycling, and enjoying what he buys.
    3. The user is trying to find clothes that make him feel most comfortable as well as, shopping that makes him feel comfortable.
    4. His solution was shopping online, washing the thrift store clothes, and organizing the thrift store more.
    5. Thrift stores can’t afford to pay more people to organize the store and online thrifting is already a thing (like Facebook Market).
    6. The interviewee was big on the thrift store’s sanitary problem and that was interesting.
    7. The interviewee gave good insight on whether he would like someone else to shop for him and he said he wouldn’t. It was a good insight to see how he likes to find clothes that fit him.

Questions:

1. When was the last time you went shopping for clothes for yourself? + Do you usually enjoy shopping? + Tell me things you typically look for when shopping?
2. Have you ever considered thrift stores as shopping? Why or why not? + What do you enjoy most/least about retail shopping? 
3. What turns you off about thrift stores? + What would gravitate you to thrift more? 
4. How would you solve the turn-offs of going to the thrift store? + Do you think it would be ideal for most people?  

Interviewee 5

• • October 16th, 2021/3pm-ish/interview taken place at my apartment
  • Summarized bullet points of the interviewee responses, including:
    1. My interviewee felt understood and comfortable enough to share their opinion.
    2. They value essential clothing pieces, upcycling, and enjoying what he buys.
    3. The user is trying to find clothes that she is in love with so she doesn’t buy anything she sees, cheap prices, and doesn’t want to pick out clothing that has so many alterations. 
    4. Her solution was to have people come and organize the clothes. Or makes people who donate clothes wash them before donating. 
    5. Thrift stores can’t afford to pay more people to organize the store and most people don’t want to put in that work.
    6. The interviewee goes thrifting a lot and has managed to look over the unsanitary clothes and disorganization.
    7. The interviewee gave good insight on being picky with clothing and maybe hiring a group of people to organize.

Analysis: Analyze your notes, think about observations you have made, and group them into patterns

• Organization about a thrift store
• People rather shop for themselves
• Everyone wants to enjoy what they buy

Insights: Reflect on the patterns you identified… what is the user trying to do? What are your first insights after hearing five interviews?

The users are trying to find clothes they love. I think the biggest problem within thrift stores is the organization within the store. I know that most thrift stores that are chaotic mean they’re understaffed. Thrift stores don’t have to be unwashed, dirty, smelly clothes, so my solution needs to be how to fix that.