Interview 1
Date/Time/Place of Interviewee: Phone call on 10/07/2021
emotions: Realized that they were not giving back to the community.
values: Parents always told him to give back and he knew he wanted to start somewhere.
what is the user trying to do: Find easier ways to give back to the community and find places to volunteer.
current solutions: None that he was aware of.
deficiencies of current solutions: None
typical source of advice/knowledge: Share the idea with as many people as possible.
other pertinent information: N/A
Interview 2
Date/Time/Place of Interviewee: 10/08/2021 via Facetime
Summarized bullet points of the interviewee responses including:
emotions: Did not care about volunteering
values: Only cared for growing themselves.
what is the user trying to do: Trying to live their own life.
current solutions: None
deficiencies of current solutions: None
typical source of advice/knowledge: They recommended making an app for everyone.
other pertinent information: They mentioned that even though they were not into volunteering, a way to donate to the structure would be applicable.
Interview 3
Date/Time/Place of Interviewee: Zoom Call on 10/10/2021
Summarized bullet points of the interviewee responses including:
emotions: Thought that it was an excellent idea.
values: They wished that a solution like this was available for a long time because they love volunteering.
what is the user trying to do: Find places to volunteer.
current solutions: Friends and school GroupMe.
deficiencies of current solutions: Do not have any ideas and places near her house.
typical source of advice/knowledge: “Keep it up”
other pertinent information: Find a person to make you an app.
Interview 4
Date/Time/Place of Interviewee: Facetime 10/08/2021
Summarized bullet points of the interviewee responses including:
emotions: Thought that the idea would not be too successful without big names backing it up due to popularity.
values: They wanted to find ways to give back but did not know where to start.
what is the user trying to do: find ways to volunteer.
current solutions: None
deficiencies of current solutions: None
typical source of advice/knowledge: find a person to advertise the idea.
other pertinent information: Connect with multiple non-profit organizations that look for help and use their resources.
Interview 5
Date/Time/Place of Interviewee In person 10/9/2021 at 9pm
Summarized bullet points of the interviewee responses including:
emotions: It was a reality check that they were not doing enough to give back to the community.
values: They said that it will be a very broad customer base since many people want to volunteer but cant find places due to lack of knowledge.
what is the user trying to do: Find easier source to find places that they can volunteer at.
current solutions: Religious community.
deficiencies of current solutions: The ability to share the knowledge of people who need help.
typical source of advice/knowledge: Word of mouth is the key.
other pertinent information: N/A
Summary
1) The emotions were flooding because my topic is based of giving back to the community and a lot of people realized that they were not doing enough to give back. It was almost like a wakeup call
2) The values learnt were very emotional because everyone was told as a kid to give back and growing up, we just forget about it sometimes.
3) The user is trying to find easier options to find places to volunteer. If they could find places close by, they would give more time to it.
4) Current solutions were word of mouth, social media and religious recommendations.
5) The deficiencies are that people do not know when and where help is needed. So, even though they are available, they can’t find places to do it.
6) An advice was to find a non-profit company to sponsor this idea and take it to the next level.