HPT Tools and Techniques

The CATWOE (checklist) is a problem-solving tool that uses principles of the CATWOE analysis process
to create identify and address complex threats or issues.

Critical incident techniques encompass the foundations and methods relating to conducting task or
job analysis to help determine the needs or actions necessary to advise or promote awareness in areas where improvement is essential and deemed necessary.

A document review is a process that entails the collection and interpretation of relevant documents
for research purposes.

A focus group is a method that extracts qualitative data from multiple sources at once using a targeted audience group who participates in group discussions or other collaborative methods on a certain topic.

The POPIT Model is a straightforward tool that applies an aggregated approach to considering various components of an organization with the intent to modify or enhance a current business process.

A job or task analysis is a method used to identify the needed capabilities for properly executing a task or series of task meet the requirements for accomplishing the job or task.

A performance observation is a data collection method that relies on examining how actions are initiated and completed by subjects in the relevant environment.

An organizational audit is a method used to evaluate various areas within an organization that is considered vital to its functioning.

Both questionnaires and surveys have the ability to extract precise information from participants, as it relates to the topic or their unique, relevant experiences.

A SWOT Analysis uses the structured approach presented by SWOT, to assess a person or organization’s
competitiveness by evaluating internal and external factors to determine their strengths, weaknesses, opportunities, and threats.