Serving the public takes a lot of patience and discipline, especially in large city like Atlanta. To be a successful in public service career such as bus driver, security, etc, one needs to have an intensive training on how to serve the public. Around down town Atlanta, those routes are really the ones, including some Metro routes, that pull out the requirements of the professional bus drivers among the variety of people that ride those buses. It takes certain people to be in public service especially in the transportation industry in diversified area like Atlanta. For example, on route 186 which runs from down town Atlanta to Wesley Charper in Panola, a man argued unreasonably for paying $2.50 for bus fare. He stood by the door way to stop the bus from moving. He held the bus for about 6 minutes. And I had to call Marta police before the departure was possible. Bus drivers are usually trained to stay calm to deal with this kind of situation and get authority involved. Serving in public transportation involved dealing with criminals, violent people, drunkers, and mostly low income people, etc.